Updated to show HMRC is using a new number to send text messages to customers. We have added that we may text you to ask if you've told us about a change of circumstances for a young person on your tax credit claim. Information about EU Settlement Scheme has been added. Information on 'Post Office card accounts' and 'Self Assessment tax returns' has been added. HMRC appointment reminders section has been added.Īdded information on EU Settlement Scheme. Information about commercial drivers and online status checks has been added. Information about tax credit renewals and Child Benefit has been added. Information about Child Benefit has been added. Information on commercial drivers and online status checks has been added. Information on tax credits has been updated. Information about when HMRC might send you a text message if you call one of our helplines from a mobile phone, and what it might include has been added. It helps indicate to the reader that they should take note of particular words and phrases. Information on 'Tax credits' has been updated to no longer say we will no longer ask you to call the tax credit helpline. Accessibility: The use of emphasis in text Modified on: Mon, 17 Oct, 2022 at 3:16 PM Creating emphasis within text is valuable for getting a message across. Information on 'Online sales' has been added. Information has been added about Self Assessment tax checks. You can also check text messages listed in HMRC contact that uses more than one communication method. We might also contact you by text message to ask you to call the Tax Credit Helpline to discuss your claim. HMRC may contact you by text message to confirm and remind you about tax credit claim interview appointments. provide links to websites other than to the survey platform See the Pen good and bad examples of readable text by HUIT - Web, UX and Digital Accessibility Services on CodePen.agreed to provide feedback after calling one of our contact centres.HMRC may send you an exit survey by text message if you have: Survey after a call to HMRC or a compliance check HMRC may contact you to tell you how to find information about making a voluntary disclosure. ask for personal or financial informationįrom up to and including 30 June 2023 HMRC may send you a text message.HMRC will contact customers by text message who may have undeclared income from online sales. The current confirmation text messages being issued are: HMRC may contact you by text message to confirm that we have received from you: You should send any suspicious text messages to 60599 (network charges apply) or email: delete them. HMRC will never ask for personal or financial information when we send text messages.ĭo not open any links or reply to a text message claiming to be from HMRC that offers you a tax refund in exchange for personal or financial details. You will not be asked to input any information. In the text message we might send you a link to relevant GOV.UK information or webchat. On the call, we will tell you to expect a text message or confirm that we have sent you one - you will get it either immediately or shortly after the call. So far in this module, we have looked at a variety of content and what needs to be done to ensure its accessibility, ranging from simple text content to data tables, images, native controls such as form elements and buttons, and even more complex markup structures (with WAI-ARIA attributes). Links in text messagesįrom January 2023 HMRC might send you a text message if you call one of our helplines from a mobile phone. See the Complex Images section for different examples.Report suspicious phone calls, emails or texts to HMRC. Today, most experts recommend including an ALT text which refers blind users to a text based description elsewhere which is visible to everyone. However, some images are so complex that more information may be needed. George Washington on horesback in winter Valley Forge Complex Images and Long DescriptionĪLT tags are generally recommended to be concise (about 125 characters). 1907 and shows both George Washington an the Marquis de Layfayette on horseback. It should NOT include information about copyright or any extra information that would be relevant to a seeing audience. When creating ALT text, it’s important to remember that it should describe the image. Hint on long descriptions: If a description is very technical it may be worth including it in the main text so that all readers can benefit. Ensure content that provide alternatives for non-accessible content provide. The landscape is snow covered and soldiers are sitting by the open road with a camp fire.” (emphasizing climate) (k) A text-only page, with equivalent information or functionality. ALT = "George Washington and Lafayette on horseback talking to soldiers in snow at Valley Forge" (more detailed).ALT = "George Washington at Valley Forge" (most succinct).Possible ALT Text for George Washington Painting
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